Integrated Ferry Operations System(IFOS) - Ferry Operator Software

Executive summary

In today’s highly competitive ferry industry, speed & convenience of bookings for ferry is a key factor. The ferry industry is moving towards self-service web-based online bookings.  It ensures a 24-hour accessible service without additional costs in manpower. Ferry online bookings & centralized management of inventory also enables real-time management reports for quick decision-making. And now, more than ever, the ferry industry is turning to e-business  technologies to grow distribution network, boost long-term customer relationships, streamline operations and manage costs. Integrated Ferry Operations System (IFOS) has the end-to-end offerings to get you there. Advanced distribution techniques. More effective customer loyalty programs.

    * 24-hour Accessibility. Ferry bookings are not restricted by opening hours, staffing shortage or insufficient/busy phone or fax lines. Improve operations productivity by eliminating repetitive and routine tasks associated with DIY booking   
    * Reduced Revenue Loss. Ferry online payment solves your “no-show” & lost revenue problems. Slots, rooms & seats are not wasted by irresponsible customers. Payment is assured.
    * Expanded Distribution. Ferry online bookings on your website provide you the tool to extend your distribution to more channels including non-traditional agents both local & overseas. This results in greater reach & increased sales.
    * Increased Customer Loyalty. The convenience of ferry online booking provides a real benefit to members thus increasing loyalty & repeat business.
    * Costs Savings. With good implementation, there can be significant savings in less manpower, reduced paperwork & telecommunications charges. Allow your ferry management, operations, sales teams and agents to share valuable seat availability information in a central repository. Improve communications with branches, agents by consolidating information online.
    * Improved ferry operations efficiency. Reduce document searching time due to misplaced of file, lost file  or staff  turnover
   * Better Reports & Statistics. With real-time reports, management is always in control of the situation & knows instantly when to adjust inventory & allocate resources. Improve your ferry seat inventory turnover rate to get a lower cost

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